Remote Legal Client Support Specialist (Texas)

Alert Communications; Houston (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

ESOP

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) with company matching

Life insurance

Legal assistance

Job summary

Alert Communications is seeking a Full-Time Remote Client Support Specialist for the legal services sector. You will evaluate and qualify inquiries, provide compassionate customer care, and guide clients through onboarding from the first call.

Work remotely from Texas, with weekend or holiday availability. The role requires strong typing, multi-screen navigation, and professional phone presence; bilingual Spanish and English is a plus. Training provided.

Qualifications

• Experience in customer service, call centers, sales, or hospitality.
• Typing speed of at least 35 words per minute.
• Strong communication and empathetic phone presence.
• Bilingual Spanish and English is a plus.

Responsibilities

• Evaluate and qualify incoming inquiries from clients.
• Deliver compassionate customer care and professional onboarding.
• Serve as the premier contact for clients reaching law firms partnered with Alert Communications.

Skills

Customer service

Call center

Typing 35 WPM

Bilingual

Job description

Alert Communications is seeking a Full-Time Remote Client Support Specialist for the legal services sector. You will evaluate and qualify inquiries, provide compassionate customer care, and guide clients through onboarding from the first call.

Work remotely from Texas, with weekend or holiday availability. The role requires strong typing, multi-screen navigation, and professional phone presence; bilingual Spanish and English is a plus. Training provided.