Remote Legal Intake Specialist – Part-Time Evenings

Legal Intake Professionals; Nashville (TN); Remote; USD 18,000 - 26,000; Part time

Benefits offered by this job

Paid Training

Remote Work

Evening schedule

Job summary

Legal Intake Professionals (LIP) is seeking a Part-Time Remote Legal Intake Specialist to join our team. This role focuses on inbound caller support, information gathering, and empathetic client communication in a 100% remote setting.

Training is fully paid for 2-3 weeks, with evenings schedule 4pm-9pm CST. The position requires at least a high school diploma, 18+ years old, and weekend/holiday coverage as needed.

Qualifications

• Excellent verbal and written communication in English.
• Empathy, active listening, and professional phone etiquette.
• Basic computer literacy and Windows environment familiarity.
• Reliability, punctuality, and attention to detail.

Responsibilities

• Handle inbound calls with a warm, empathetic, professional tone.
• Be the primary contact for potential clients seeking legal assistance.
• Accurately document caller information and route calls to the correct departments.
• Navigate internal call-management software to address inquiries quickly.
• Maintain quality and meet performance metrics and schedule adherence.
• Collaborate with team members and management to ensure service excellence.

Skills

Exceptional communication skills

Client-first mindset

Technical aptitude

Strong work ethic

Bilingual advantage (preferred)

Schedule flexibility

High school diploma or GED

Education

High School Diploma or GED

Job description

Legal Intake Professionals (LIP) is seeking a Part-Time Remote Legal Intake Specialist to join our team. This role focuses on inbound caller support, information gathering, and empathetic client communication in a 100% remote setting.

Training is fully paid for 2-3 weeks, with evenings schedule 4pm-9pm CST. The position requires at least a high school diploma, 18+ years old, and weekend/holiday coverage as needed.