Part-Time Inbound Legal Intake Specialist (Bilingual)

Legal Intake Professionals; North Richland Hills (TX); On-site; USD 23,000 - 26,000; Part time

Job summary

Legal Intake Professionals (LIP) is hiring a Part-Time Legal Intake Specialist for evenings in North Richland Hills, TX. This role handles 100% inbound calls, gathers information, and routes inquiries to the right team while delivering compassionate client service.

Paid training of 2–3 weeks, Monday to Friday from 4pm to 9pm CST. No prior experience required; Spanish language ability is valued for serving diverse clients. Candidates must be at least 18 with a high school diploma.

Qualifications

• Minimum of a High School Diploma or GED.
• 6 months call center, customer service, or retail experience.
• Some college or a post-secondary degree is a plus.

Responsibilities

• Inbound call handling with a warm, empathetic tone.
• First impressions and client advocacy as the initial contact for potential clients.
• Accurate information capture and routing of calls to the correct departments.

Skills

Exceptional communication

Client-first mindset

Technical aptitude

Punctual attendance

Spanish language (preferred)

Education

High School Diploma or GED

Tools

Windows OS

Microsoft Office

Call-management software

Job description

Legal Intake Professionals (LIP) is hiring a Part-Time Legal Intake Specialist for evenings in North Richland Hills, TX. This role handles 100% inbound calls, gathers information, and routes inquiries to the right team while delivering compassionate client service.

Paid training of 2–3 weeks, Monday to Friday from 4pm to 9pm CST. No prior experience required; Spanish language ability is valued for serving diverse clients. Candidates must be at least 18 with a high school diploma.