Remote Lead, Member & Provider Data Ops

Oscar Health; Florida; Remote; USD 56,000 - 73,000; Full time

Benefits offered by this job

Unlimited vacation

Annual performance bonus

Medical benefits

Dental benefits

Vision benefits

Job summary

Oscar Health is seeking a Lead, Provider Services to guide a data-driven provider operations team in a fully remote role across the United States. You will report into the Manager, Provider Data Operations and drive performance with KPI monitoring and cross-functional collaboration.

You will coach staff, optimize production workflows, enhance data accuracy and quality, and ensure service delivery aligns with Oscar's values. The role emphasizes continuous improvement and regulatory compliance.

Qualifications

• 2+ years experience of provider data experience with a health insurance company.
• 1+ year of direct people management experience.
• 1+ years of experience using data and metrics to drive improvements.
• 1+ years of experience working with teams in multiple locations and multiple disciplines.

Responsibilities

• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, growth, and HR tasks.
• Manage your team's outcomes, monitor dashboards, and track operational KPIs, with root-cause analysis and action plans.
• Understand your team's daily work to make volume-based decisions that best serve customers.
• Lead team huddles, connect colleagues to Oscar's mission and values, and motivate daily objectives.
• Be a culture carrier, fostering an inclusive culture aligned with Oscar's values.
• Lead continuous improvement activities to build a high performing production team.
• Identify and close gaps in current operational workflows.
• Collaborate across production and other Oscar teams to implement best practices.
• Ensure compliance with all applicable laws and regulations.
• Perform other duties as assigned.

Skills

Provider data experience

People management

Data-driven improvements

Cross-location teamwork

Education

Bachelor's degree (preferred)

Job description

Oscar Health is seeking a Lead, Provider Services to guide a data-driven provider operations team in a fully remote role across the United States. You will report into the Manager, Provider Data Operations and drive performance with KPI monitoring and cross-functional collaboration.

You will coach staff, optimize production workflows, enhance data accuracy and quality, and ensure service delivery aligns with Oscar's values. The role emphasizes continuous improvement and regulatory compliance.