Remote Lead FMLA & Disability Forms Specialist

Sharecare; Salem (OR); Remote; USD 52,000 - 76,000; Full time

Job summary

Sharecare is seeking a Lead for FMLA/Disability forms processing, ensuring accuracy and high-quality customer service. You will interact with management, drive efficiency, and maintain compliance with HIPAA/HITECH guidelines.

The role emphasizes leadership, data integrity, and timely form completion in a remote, full-time setting. Candidate should prioritize accuracy, trust, and collaborative problem-solving.

Qualifications

• HD diploma or GED required; degree preferred.
• 2+ years in medical records or similar setting; medical terminology required.
• Experience with FMLA and disability forms preferred.
• Proven leadership skills and ability to meet deadlines.
• Strong documentation and communication skills; multitask effectively.
• Proficient with MS Word and Excel.

Responsibilities

• Process FMLA/Short Term Disability paperwork per guidelines.
• Communicate with patients and coordinators in a courteous manner.
• Handle medical record requests with HIPAA/HITECH compliance.
• Enter data accurately into processing platform post-payment within deadlines.
• Maintain client relationships and provide onboarding to new staff.
• Prepare periodic reports as requested.

Skills

Leadership

Prioritization

Documentation

Communication

Customer service

Team player

Typing 50 wpm

Multitasking

Attention to detail

Education

High School Diploma (GED)

Tools

Microsoft Word

Microsoft Excel

Job description

Sharecare is seeking a Lead for FMLA/Disability forms processing, ensuring accuracy and high-quality customer service. You will interact with management, drive efficiency, and maintain compliance with HIPAA/HITECH guidelines.

The role emphasizes leadership, data integrity, and timely form completion in a remote, full-time setting. Candidate should prioritize accuracy, trust, and collaborative problem-solving.