Remote FMLA & Disability Forms Lead

Sharecare; Honolulu (HI); Remote; USD 52,000 - 76,000; Full time

Job summary

Sharecare is hiring for a lead role focused on FMLA/Disability paperwork processing in a remote setting. You’ll ensure accuracy, HIPAA compliance, and high-quality client service while guiding new staff and coordinating with management.

The ideal candidate has 2+ years in medical records, strong organizational and communication skills, and the ability to multi-task in a fast-paced environment. This is a full-time remote position with opportunities for growth.

Qualifications

• High School Diploma (GED) required; degree preferred
• 2+ years prior experience in a medical records department or like setting, medical terminology required
• Experience with FMLA and disability form completion, preferred
• Demonstrated leadershipskills
• Demonstrated ability to prioritize, organize and meetdeadlines
• Demonstrated documentation and communicationskills
• Strong computer software experience: general working knowledge of Microsoft Word & Excel
• Excellent organizational skills a must and must be able to multi-task
• Must be able to type 50 wpm
• Must be willing to learn new equipment and processes quickly
• Must be self-motivated, a team player and have proven customer satisfaction skills
• Must have excellent Communication skills, both written and verbal

Responsibilities

• Processes FMLA/Short Term Disability paperwork in accordance with client, state, and federal guidelines
• Communicates with patients and physician coordinators about disability/FMLA paperwork in an upbeat, patient centered attitude
• Processes medical record requests as needed with proper adherence to HIPAA and HITECH compliance training and laws
• Completes FMLA/Disability forms by utilizing industry standard responses as per the type of specialty practice
• Ensures FMLA and disability forms are data entered into our secure processing platform accurately and completed post-payment within contractual turnaround times
• Maintains professional relationships with all clients
• Provides onboarding and training services to new employees as required
• Produces periodic reporting as requested
• Provides attention and care to patients and patient representatives
• Complies with client/site policies and procedures, including HIPAA, state and federal regulations, and labor laws
• Handles confidential information with integrity and professionalism while ensuring efficient, accurate record release
• Able to provide support and backup for Forms, Release of Information and/or audit teams, as needed

Skills

Typing 50 wpm

Microsoft Word

Microsoft Excel

Leadership skills

Communication skills

Education

High School Diploma (GED)

Tools

Microsoft Word

Excel

Job description

Sharecare is hiring for a lead role focused on FMLA/Disability paperwork processing in a remote setting. You’ll ensure accuracy, HIPAA compliance, and high-quality client service while guiding new staff and coordinating with management.

The ideal candidate has 2+ years in medical records, strong organizational and communication skills, and the ability to multi-task in a fast-paced environment. This is a full-time remote position with opportunities for growth.