Remote Lead FMLA & Disability Forms Specialist

Sharecare; Little Rock (AR); Remote; USD 42,000 - 69,000; Full time

Job summary

Sharecare is seeking an experienced professional to process FMLA and disability paperwork with accuracy and high-quality customer service. The role focuses on HIPAA compliance, data entry, and client communications while supporting governance and audit teams.

The candidate will interact with management, provide onboarding and training, and produce periodic reports, contributing to Sharecare’s mission of delivering high-quality healthcare solutions remotely.

Qualifications

• High School Diploma or GED required; degree preferred.
• 2+ years in a medical records environment or similar setting.
• Experience with FMLA and disability form completion preferred.
• Demonstrated leadership skills.
• Ability to prioritize, organize and meet deadlines.
• Strong documentation and communications skills.

Responsibilities

• Process FMLA/Short Term Disability paperwork per guidelines.
• Communicate with patients and physician coordinators calmly and professionally.
• Handle medical record requests with HIPAA/HITECH compliance.
• Data-enter FMLA/Disability forms into secure systems post-payment per turnaround times.
• Maintain professional client relationships and provide onboarding and training as needed.
• Produce periodic reports as requested.
• Ensure compliance with policies, HIPAA, and labor laws.

Skills

Medical records

FMLA forms

Disability forms

Leadership

Time management

Documentation

Word & Excel

Organization

Communication

Education

High School Diploma (GED)

Tools

Microsoft Word

Microsoft Excel

Job description

Sharecare is seeking an experienced professional to process FMLA and disability paperwork with accuracy and high-quality customer service. The role focuses on HIPAA compliance, data entry, and client communications while supporting governance and audit teams.

The candidate will interact with management, provide onboarding and training, and produce periodic reports, contributing to Sharecare’s mission of delivering high-quality healthcare solutions remotely.