Remote Lead Director, Digital Product - Membership

CVS Health; Montana; Hybrid; USD 144,000 - 288,000; Full time

Job summary

CVS Health is seeking a Lead Director of Digital Product for Membership, Engagement & Retention to shape strategy, architecture, and delivery across retention programs in a national, remote setting. You will lead a cross-functional team of engineers, data specialists, and Salesforce/Epic experts to advance patient engagement and value-based care initiatives.

You will partner with executives to translate business goals into rigorous technical specs, drive KPI-focused roadmaps, and ensure

Qualifications

• Bachelor’s degree required; graduate degree or clinical background preferred.
• Experience leading healthcare software programs and digital products.
• Strong knowledge of Salesforce CRM, Epic EHR integration, and data platforms.

Responsibilities

• Own domain product and engineering leadership across retention programs.
• Oversee software releases, data pipelines, and platform integrations.
• Partner with executive leadership and cross-functional teams.
• Drive agile delivery and sprint planning.

Skills

Healthcare leadership

Digital product management

Salesforce CRM

Epic EHR integration

Data analytics

Agile delivery

Cross-functional leadership

Stakeholder comms

Education

Bachelor’s degree

Graduate degree or clinical background preferred

Tools

Salesforce

Epic

Data pipelines

Job description

CVS Health is seeking a Lead Director of Digital Product for Membership, Engagement & Retention to shape strategy, architecture, and delivery across retention programs in a national, remote setting. You will lead a cross-functional team of engineers, data specialists, and Salesforce/Epic experts to advance patient engagement and value-based care initiatives.

You will partner with executives to translate business goals into rigorous technical specs, drive KPI-focused roadmaps, and ensure