Remote Lead Director, Digital Product: Membership
CVS Health
A complete application in a minute
Tailored resume and cover letter, ready to send.
Job summary
CVS Health seeks a Lead Director- Digital Product for Membership, Engagement & Retention to steer the product strategy, technical architecture, and software delivery across retention programs, memberships, and patient engagement initiatives.
You will lead a cross-functional team (SDEs, Data Engineers, Salesforce analysts, and Epic specialists), partner with executive leaders, and translate business goals into concrete roadmaps, KPI dashboards, and scalable solutions that improve retention,
Qualifications
- 10-15+ years of leadership experience in healthcare operations or health-tech product management.
- Deep knowledge of CRM platforms (Salesforce) and Epic EHR integrations.
- Proven track record delivering complex, high-reliability software solutions.
- Strong cross-functional collaboration and strategic communication with executives.
Responsibilities
- Own domain product & engineering leadership for Membership, Engagement & Retention.
- Oversee architecture, data pipelines, and software delivery across multiple programs.
- Drive agile planning, KPI frameworks, and sprint commitments with cross-functional pods.
- Partner with executive leaders to translate business goals into technical roadmaps.
Skills
Education
Tools
Job description
CVS Health seeks a Lead Director- Digital Product for Membership, Engagement & Retention to steer the product strategy, technical architecture, and software delivery across retention programs, memberships, and patient engagement initiatives.
You will lead a cross-functional team (SDEs, Data Engineers, Salesforce analysts, and Epic specialists), partner with executive leaders, and translate business goals into concrete roadmaps, KPI dashboards, and scalable solutions that improve retention,
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
