Chief Digital Membership & Retention Product

CVS Health

Nevada

Hybrid

USD 144,000 - 288,000

Full time

4 days ago
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Benefits offered by this job

Medical, dental, vision benefits
Retirement savings options
Paid time off

Job summary

CVS Health seeks a Lead Director of Digital Product for Membership, Engagement & Retention to shape product strategy, technical architecture and software delivery across retention programs. You will lead a cross-functional team of engineers, data specialists, Salesforce analysts and Epic experts to improve patient engagement and attribution.

You will partner with executive leaders to translate strategic mandates into technical roadmaps, govern Agile delivery, and ensure data integrity,

Qualifications

  • Bachelor’s degree required; graduate degree preferred.
  • 10–15+ years of leadership in healthcare software/product management.
  • Experience with Salesforce, Epic EHR, and CRM integrations.
  • Proven ability to lead multi-disciplinary teams and deliver reliable software.
  • Strong agile delivery, sprint planning, and KPI-driven discipline.

Responsibilities

  • Direct ownership of retention and membership programs across domains.
  • Lead domain product and engineering strategy for MMt, PEEP, PRM and retention workflows.
  • Manage cross-functional teams including SDEs, data engineers, SF core developers and analysts.
  • Drive roadmap delivery, sprint planning and release management.
  • Partner with executives to align technology with business outcomes.
  • Ensure data integrity, observability and scalable integrations (Epic/SF/EHR).

Skills

Domain leadership
Digital product management
Cross-functional leadership
Agile delivery
Data-driven decisions
Stakeholder communication

Education

Bachelor’s degree
Graduate degree preferred

Tools

Salesforce CRM
Epic EHR integration
Data pipelines

Job description

CVS Health seeks a Lead Director of Digital Product for Membership, Engagement & Retention to shape product strategy, technical architecture and software delivery across retention programs. You will lead a cross-functional team of engineers, data specialists, Salesforce analysts and Epic experts to improve patient engagement and attribution.

You will partner with executive leaders to translate strategic mandates into technical roadmaps, govern Agile delivery, and ensure data integrity,

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