Remote Itinerary Planner & Client Support Specialist

Destination Knot; United States; Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Remote-friendly

Flexible scheduling

Structured onboarding & training

Planning tools & support

Collaborative remote environment

Job summary

Destination Knot is seeking an Itinerary Planning Specialist – Remote to assist clients with trip planning, itinerary coordination, and reservation support. The role emphasizes organized, professional assistance throughout the planning process to ensure a smooth client experience.

This fully remote position offers flexible scheduling, structured onboarding and ongoing training, access to planning tools and support systems, and a collaborative environment to develop skills in itinerary planning

Qualifications

• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Comfortable working independently in a remote setting.
• Detail-oriented with the ability to manage multiple requests efficiently.
• Basic computer proficiency and willingness to learn new platforms.
• Previous experience in customer support, scheduling, or coordination is a plus, but not required.

Responsibilities

• Plan and organize customized itineraries based on client preferences.
• Coordinate reservations, schedules, and travel-related details.
• Communicate with clients to gather information and provide updates.
• Maintain accurate itinerary records, confirmations, and documentation.
• Collaborate with internal systems and tools to manage planning workflows.
• Provide general support to ensure a seamless client experience.

Skills

Organizational skills

Time management

Excellent communication

Independent remote work

Detail-oriented

Computer proficiency

Willing to learn new platforms

Customer support / scheduling

Job description

Destination Knot is seeking an Itinerary Planning Specialist – Remote to assist clients with trip planning, itinerary coordination, and reservation support. The role emphasizes organized, professional assistance throughout the planning process to ensure a smooth client experience.

This fully remote position offers flexible scheduling, structured onboarding and ongoing training, access to planning tools and support systems, and a collaborative environment to develop skills in itinerary planning