Remote ITAM Solutions Architect - ServiceNow SAM/HAM

Presidio Networked Solutions, LLC; New York (NY); Remote; USD 140,000 - 200,000; Full time

Job summary

Presidio is seeking an IT Solutions Architect specializing in IT Asset Management (ITAM) with deep expertise in ServiceNow SAM and HAM. You will design, configure, and implement ITAM solutions, guiding stakeholders through lifecycle management, licensing, procurement, and disposal across software and hardware assets.

You will collaborate with IT teams, vendors, and business units to translate requirements into scalable ITAM architectures, ensure compliance, and drive continuous improvement.

Qualifications

• IT Asset Management concepts and best practices.
• Experience with ServiceNow SAM/HAM implementations.

Responsibilities

• Collaborate with stakeholders to translate requirements into ITAM designs using ServiceNow SAM/HAM.
• Architect end-to-end ITAM solutions including software/hardware lifecycles, licensing, procurement, disposal.
• Design and configure ServiceNow SAM/HAM modules, workflows, data structures, reports, dashboards.
• Coordinate with developers and IT teams to implement and integrate ITAM solutions.

Skills

ITAM

ServiceNow SAM

ServiceNow HAM

Platform Admin

Licensing models

Regulatory compliance

Stakeholder comms

Project management

ITIL

Vendor negotiations

Education

Bachelor's degree in CS/IS

Job description

Presidio is seeking an IT Solutions Architect specializing in IT Asset Management (ITAM) with deep expertise in ServiceNow SAM and HAM. You will design, configure, and implement ITAM solutions, guiding stakeholders through lifecycle management, licensing, procurement, and disposal across software and hardware assets.

You will collaborate with IT teams, vendors, and business units to translate requirements into scalable ITAM architectures, ensure compliance, and drive continuous improvement.