Remote ITAM Solutions Architect - ServiceNow Expert

Presidio-2; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Presidio is seeking an IT Solutions Architect specialized in IT Asset Management (ITAM) to design and implement ServiceNow SAM and HAM solutions for a remote US-based position. You will translate business needs into ITAM designs, configure SAM/HAM modules, and collaborate with cross-functional teams to guide deployment while ensuring license compliance.

Travel up to 10% may be required. The ideal candidate will have 5–8 years in ITAM-focused architecture, strong ServiceNow expertise, and ITIL

Qualifications

• 5–8 years of IT Solutions Architect experience with a focus on ITAM.
• Proven expertise implementing ServiceNow SAM and HAM.
• Solid knowledge of ITAM lifecycles, licensing models, and compliance.
• Proficient in ServiceNow administration, configuration and integrations.
• Excellent communication and stakeholder-management skills.
• ITIL certification preferred.

Responsibilities

• Translate business requirements into ITAM designs using ServiceNow SAM and HAM.
• Architect end-to-end ITAM solutions aligning with organizational goals.
• Configure SAM/HAM modules, workflows, data structures, reports, dashboards.
• Collaborate with developers, admins, and IT teams for integration.
• Provide guidance to ensure smooth implementation and operation.
• Assess current ITAM processes and propose improvements for efficiency.
• Stay updated on licensing models, regulatory requirements, and trends.
• Deliver trainings on ITAM best practices and ServiceNow usage.

Skills

ITAM principles

Licensing knowledge

Analytical skills

Stakeholder collaboration

Project management

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow SAM

ServiceNow HAM

ServiceNow administration

License management

Job description

Presidio is seeking an IT Solutions Architect specialized in IT Asset Management (ITAM) to design and implement ServiceNow SAM and HAM solutions for a remote US-based position. You will translate business needs into ITAM designs, configure SAM/HAM modules, and collaborate with cross-functional teams to guide deployment while ensuring license compliance.

Travel up to 10% may be required. The ideal candidate will have 5–8 years in ITAM-focused architecture, strong ServiceNow expertise, and ITIL