Remote ITAM Solutions Architect – ServiceNow

Opportunities; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote work within US

Job summary

Presidio is seeking an IT Solutions Architect specialized in ITAM to design and implement ITAM solutions using ServiceNow SAM and HAM. You will collaborate with cross-functional teams to translate business requirements into scalable ITAM designs, manage lifecycle processes, and ensure licensing compliance.

The role emphasizes platform administration, best practices in ITAM, and ongoing optimization. Remote work within the Continental US is allowed with up to 10% travel.

Qualifications

• Bachelor's degree or equivalent work experience (Computer Science/Information Systems preferred).
• 5–8 years' experience as an IT Solutions Architect focused on IT Asset Management (ITAM).
• Expertise in implementing ServiceNow SAM and HAM modules.
• Deep knowledge of ITAM principles, lifecycles, licensing models and compliance.
• Proficiency in ServiceNow administration, configuration and customization for SAM/HAM.

Responsibilities

• Design ITAM solutions using ServiceNow SAM and HAM modules to meet business requirements.
• Architect end-to-end ITAM solutions covering software/hardware lifecycles, licensing, procurement and disposal.
• Configure ServiceNow SAM and HAM modules, including workflows, data structures, reports and dashboards.
• Collaborate with developers, administrators and IT teams to implement and integrate ITAM solutions.
• Provide technical guidance to ensure smooth implementation and operation of ITAM solutions.
• Assess current ITAM processes, identify improvements for efficiency, accuracy and compliance.
• Stay updated on ITAM trends, licensing models and regulatory requirements; ensure compliance.
• Conduct training and knowledge sharing on ITAM best practices and ServiceNow usage.
• Collaborate with vendors to understand licensing terms and optimize license utilization and costs.
• Monitor ITAM performance and produce reports for continuous improvement.
• Act as a subject matter expert on ITAM and emerging technologies.

Skills

ITAM

ServiceNow SAM

ServiceNow HAM

ITAM lifecycles

License compliance

Stakeholder collaboration

ITIL

ServiceNow administration

Education

Bachelor's degree or equivalent

Tools

ServiceNow

Job description

Presidio is seeking an IT Solutions Architect specialized in ITAM to design and implement ITAM solutions using ServiceNow SAM and HAM. You will collaborate with cross-functional teams to translate business requirements into scalable ITAM designs, manage lifecycle processes, and ensure licensing compliance.

The role emphasizes platform administration, best practices in ITAM, and ongoing optimization. Remote work within the Continental US is allowed with up to 10% travel.