ServiceNow ITAM Developer

Areti Group | B Corp™; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Areti Group | B Corp™ is seeking a ServiceNow Developer with strong IT Asset Management experience to support a secure enterprise environment. You will develop and enhance ITAM functionality, automate asset lifecycle processes and integrate asset data across the ServiceNow platform.

Key responsibilities include building HAM/SAM solutions, configuring workflows, and maintaining CMDB relationships. You will translate business requirements into practical technical designs while ensuring compliance

Qualifications

• Hands-on ServiceNow development experience with ITAM.
• Experience with HAM and/or SAM asset lifecycles and data models.
• Understanding CMDB concepts and asset-to-CI relationships.
• Translate requirements into technical designs and deploy enhancements.

Responsibilities

• Develop and configure ServiceNow ITAM across HAM and SAM per project.
• Build workflows for procurement, deployment, inventory, transfers, reclamation and disposal.
• Develop Business Rules, Client Scripts, Script Includes, UI Policies and Flow Designer automations.
• Build and maintain integrations with discovery, inventory, procurement and other systems.
• Improve asset data quality and CMDB relationships between assets and CIs.
• Troubleshoot issues, support testing/releases, and document technical work.
• Work with stakeholders to translate business requirements into practical solutions.

Skills

ServiceNow development

IT Asset Management (ITAM)

HAM / SAM

CMDB concepts

Data reconciliation

Workflow automation

Integrations with enterprise systems

Technical documentation

Stakeholder communication

Tools

Discovery

IntegrationHub

MID Server

Flow Designer

Job description

Clearance: Active TS/SCI required

We are seeking a ServiceNow Developer with strong IT Asset Management experience to support a secure enterprise environment. You will develop and enhance ITAM functionality, automate asset lifecycle processes and integrate asset data across the ServiceNow platform.

Responsibilities

• Develop and configure ServiceNow ITAM solutions across Hardware Asset Management (HAM) and Software Asset Management (SAM), depending on project requirements.


• Build workflows supporting asset procurement, deployment, inventory, transfers, reclamation and disposal.


• Develop Business Rules, Client Scripts, Script Includes, UI Policies and Flow Designer automations.


• Build and maintain integrations with discovery, inventory, procurement and other enterprise systems.


• Improve asset data quality, including relationships between asset records and configuration items in the CMDB.


• Troubleshoot technical issues, support testing and releases, and maintain technical documentation.


• Work with stakeholders to translate business requirements into practical technical solutions.

Required experience

• Hands-on ServiceNow development experience, including delivery within IT Asset Management.


• Experience with HAM and/or SAM, including asset lifecycle processes and supporting data models.


• Understanding of CMDB concepts, asset-to-CI relationships and data reconciliation.


• Experience translating requirements into technical designs and delivering enhancements through testing and deployment.


• Active TS/SCI clearance.


• Based in the United States and able to work remotely.


• ServiceNow Certified System Administrator or Certified Application Developer.


• Certified Implementation Specialist in Hardware Asset Management or Software Asset Management.


• Experience supporting federal or other highly regulated environments.


• Familiarity with Discovery, IntegrationHub and MID Servers.