Remote ITAM Solutions Architect: ServiceNow Expert

Presidio; United States; Remote; USD 140,000 - 200,000; Full time

Job summary

Presidio is seeking an IT Solutions Architect specializing in IT Asset Management (ITAM) with deep expertise in ServiceNow SAM and HAM. You will design and implement ITAM solutions, guiding software and hardware asset lifecycles from procurement to disposal.

You will collaborate with stakeholders to translate requirements into scalable ITAM designs, configure ServiceNow modules, and supervise integrations with other IT systems. The role is remote within the Continental US with travel up to 10%.

Qualifications

• Bachelor's degree or equivalent work experience (Computer Science/Info Systems preferred).
• 5–8 years' experience as an IT Solutions Architect focusing on IT Asset Management.
• Proficiency with ServiceNow SAM and HAM modules and administration.
• Strong knowledge of asset lifecycles, licensing models, and compliance.
• Excellent analytical, communication, and project management skills.

Responsibilities

• Translate business requirements into ITAM designs using ServiceNow SAM and HAM.
• Architect end-to-end ITAM solutions including software/hardware lifecycles, licensing, procurement, and disposal.
• Design and configure ServiceNow SAM/HAM, including workflows, data structures, reports, and dashboards.
• Collaborate with developers, admins, and other IT teams to implement and integrate ITAM solutions.
• Provide guidance to ensure successful implementation and ongoing operation of ITAM solutions.
• Assess current ITAM processes and identify areas for improvement in efficiency, accuracy, and compliance.
• Stay updated on licensing terms, regulatory requirements, and industry trends.

Skills

IT Asset Management

ServiceNow

Asset Lifecycles

Licensing

Education

Bachelor's degree

Tools

ServiceNow SAM

ServiceNow HAM

ITIL

Job description

Presidio is seeking an IT Solutions Architect specializing in IT Asset Management (ITAM) with deep expertise in ServiceNow SAM and HAM. You will design and implement ITAM solutions, guiding software and hardware asset lifecycles from procurement to disposal.

You will collaborate with stakeholders to translate requirements into scalable ITAM designs, configure ServiceNow modules, and supervise integrations with other IT systems. The role is remote within the Continental US with travel up to 10%.