Remote ITAM Architect - ServiceNow SAM/HAM Expert

Presidio, Inc.; New York (NY); Remote; USD 140.000 - 190.000; Vollzeit

Zusammenfassung

Presidio is seeking an experienced IT Solutions Architect specializing in IT Asset Management (ITAM) with a focus on ServiceNow SAM and HAM to design and implement scalable ITAM solutions across software and hardware lifecycles.

You will partner with stakeholders and development teams to translate requirements into architectures, lead end‑to‑end implementations, and ensure licensing, procurement, and disposal processes align with best practices.

Qualifikationen

• Bachelor's degree in Computer Science, Information Systems, or related field preferred.
• 5-8 years' proven experience as an IT Solutions Architect with focus on IT Asset Management and implementing ServiceNow SAM and HAM.
• In-depth knowledge of ITAM principles, best practices, and industry standards.
• Strong understanding of software and hardware asset lifecycles, licensing models, and compliance requirements.
• Proficiency in ServiceNow administration, configuration, and customization related to SAM and HAM modules.

Aufgaben

• Work with stakeholders to translate business requirements into ITAM solution designs using ServiceNow SAM and HAM.
• Architect end-to-end ITAM solutions including software/hardware lifecycles, license compliance, procurement, and disposal.
• Design and configure ServiceNow SAM and HAM modules, including workflows, data structures, reports, and dashboards.
• Collaborate with developers, admins, and other IT teams to implement ITAM solutions within the technology landscape.
• Provide technical guidance to ensure smooth implementation and operation of ITAM solutions.
• Assess current ITAM processes and systems, identifying improvements and recommending solutions to boost efficiency and compliance.
• Stay updated on ITAM trends, licensing models, and regulatory requirements; ensure compliance.
• Conduct training and knowledge sharing on ITAM best practices and ServiceNow modules.
• Collaborate with vendors to understand licensing terms and optimize license utilization and costs.
• Monitor ITAM solution performance and generate reports with actionable insights.

Kenntnisse

IT Asset Management

ServiceNow SAM

ServiceNow HAM

ServiceNow administration

Licensing & compliance

ITIL

Project management

Stakeholder collaboration

System integrations

Data analysis

Ausbildung

Bachelor's degree or equivalent

Tools

ServiceNow platform

Jobbeschreibung

Presidio is seeking an experienced IT Solutions Architect specializing in IT Asset Management (ITAM) with a focus on ServiceNow SAM and HAM to design and implement scalable ITAM solutions across software and hardware lifecycles.

You will partner with stakeholders and development teams to translate requirements into architectures, lead end‑to‑end implementations, and ensure licensing, procurement, and disposal processes align with best practices.