Remote IT Training & Support Supervisor (Healthcare)

Revel Staffing; Akron (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

Revel Staffing is seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success in a healthcare setting.

The role requires hands-on leadership, HIPAA compliance know-how, and the ability to partner with clinical, operational, and technical teams to ensure data integrity, regulatory alignment, and a high-quality user experience.

Qualifications

• High school diploma or equivalent; plus at least 2 years IT operations experience.
• Active HIPAA compliance credential/training.
• Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices.
• Experience leading teams, managing priorities, and supporting remote employees.
• Excellent communication, organization, documentation, and problem-solving skills.

Responsibilities

• Lead, coach, and support a remote team of IT training and application support specialists.
• Oversee the design, development, and delivery of IT and healthcare application training programs.
• Support system stability, application readiness, data integrity, and compliance requirements.
• Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs.
• Maintain and improve documentation, workflows, training materials, and support procedures.
• Monitor team performance, manage schedules and assignments, and prioritize workloads.
• Promote a service-first culture focused on accountability, collaboration, and continuous improvement.
• Ensure support activities align with healthcare regulations, privacy standards, and organizational policies.

Skills

HIPAA compliance

IT operations

Remote team leadership

Healthcare applications

Training program design

Documentation

Data integrity

Job description

Revel Staffing is seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success in a healthcare setting.

The role requires hands-on leadership, HIPAA compliance know-how, and the ability to partner with clinical, operational, and technical teams to ensure data integrity, regulatory alignment, and a high-quality user experience.