Remote IT Training & Support Supervisor (Healthcare)

Revel Staffing; Fort Wayne (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

Revel Staffing seeks an IT Support Supervisor to lead a remote team focused on training, application support, and system readiness in healthcare IT.

This hands-on leader will guide specialists delivering training, ensuring data accuracy, privacy compliance, and high-quality end-user support across the organization.

The role requires strong communication, collaboration with clinical and operational teams, and a commitment to continuous improvement in a fast-paced environment.

Qualifications

• High school diploma or equivalent; 2+ years IT operations experience.
• Active HIPAA compliance credential/training.
• Strong knowledge of IT workflows and healthcare applications.
• Experience leading teams, prioritizing work, and supporting remote employees.
• Excellent communication, organization, documentation, and problem-solving skills.

Responsibilities

• Lead, coach, and support a remote team of IT training and application support specialists.
• Oversee the design, development, and delivery of IT and healthcare training programs.
• Support system stability, application readiness, data integrity, and compliance requirements.
• Collaborate with internal leaders to align training and support with organizational needs.
• Maintain and improve documentation, workflows, and training materials.
• Monitor team performance, manage schedules, and prioritize workloads.
• Promote a service-first culture focused on accountability and collaboration.
• Ensure training and support activities comply with privacy standards and regulatory requirements.

Skills

Remote team leadership

IT operations knowledge

Healthcare applications

Data integrity

Documentation & training

Communication & collaboration

Education

High school diploma or equivalent

Job description

Revel Staffing seeks an IT Support Supervisor to lead a remote team focused on training, application support, and system readiness in healthcare IT.

This hands-on leader will guide specialists delivering training, ensuring data accuracy, privacy compliance, and high-quality end-user support across the organization.

The role requires strong communication, collaboration with clinical and operational teams, and a commitment to continuous improvement in a fast-paced environment.