Remote Healthcare IT Training & Support Supervisor

Revel Staffing

Minneapolis (MN)

On-site

USD 70,000 - 100,000

Full time

3 days ago

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Job summary

Revel Staffing seeks an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success within a healthcare IT environment. You will drive service quality, align programs with regulatory requirements, and partner with clinical and IT stakeholders to ensure stability and data integrity.

The ideal candidate brings hands-on leadership, strong communication, HIPAA know-how, and a track record of scalable training and

Qualifications

High school diploma or equivalent plus at least 2 years of IT operations experience.
Active HIPAA compliance credential or training.
Experience leading remote teams and coordinating with clinical and IT staff.

Responsibilities

Lead, coach, and support a remote team of IT training and application support specialists
Oversee the design, development, and delivery of IT and healthcare application training programs
Support system stability, application readiness, data integrity, and compliance requirements
Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
Maintain and improve documentation, workflows, training materials, and support procedures
Monitor team performance, manage schedules and assignments, and prioritize workloads
Promote a service-first culture focused on accountability, collaboration, and continuous improvement
Ensure support activities align with healthcare regulations, privacy standards, and organizational policies