Remote Healthcare IT Training & Support Lead

Revel Staffing; Bellevue (WA); On-site; USD 85,000 - 110,000; Full time

Job summary

Revel Staffing is seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. The role emphasizes hands-on leadership with healthcare IT knowledge and training expertise in a fast-paced environment.

The IT Support Supervisor oversees specialists responsible for developing, configuring, and delivering training while ensuring employees receive a consistent, professional support experience.

Qualifications

• High school diploma or equivalent plus at least 2 years of IT operations experience.
• Active HIPAA compliance credential/training.
• Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices.
• Experience leading teams, managing priorities, and supporting remote employees.
• Strong communication, organization, documentation, and problem-solving skills.
• Ability to work collaboratively with clinical, operational, and technical teams.

Responsibilities

• Lead, coach, and support a remote team of IT training and application support specialists.
• Oversee the design, development, and delivery of IT and healthcare application training programs.
• Support system stability, application readiness, data integrity, and compliance requirements.
• Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs.
• Maintain and improve documentation, workflows, training materials, and support procedures.
• Monitor team performance, manage schedules and assignments, and prioritize workloads.
• Promote a service-first culture focused on accountability, collaboration, and continuous improvement.
• Ensure support activities align with healthcare regulations, privacy standards, and organizational policies.

Skills

IT operations

Healthcare IT

Remote team leadership

Training delivery

Data integrity

HIPAA compliance

Communication

Collaboration

Education

High school diploma or equivalent

Tools

IT training software

Healthcare IT applications

Job description

Revel Staffing is seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. The role emphasizes hands-on leadership with healthcare IT knowledge and training expertise in a fast-paced environment.

The IT Support Supervisor oversees specialists responsible for developing, configuring, and delivering training while ensuring employees receive a consistent, professional support experience.