Remote IT Support Supervisor — Healthcare Training Leader

Revel Staffing; Tacoma (WA); On-site; USD 70,000 - 110,000; Full time

Job summary

Revel Staffing seeks an IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. The role emphasizes hands-on leadership in healthcare IT and training excellence.

You will oversee specialists delivering training and support, ensuring data accuracy, privacy, and compliance in a fast-paced environment. This position requires strong communication and cross-functional collaboration.

Qualifications

• High school diploma or equivalent with at least 2 years IT operations experience.
• Active HIPAA compliance credential/training.
• Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices.
• Experience leading teams, managing priorities, and supporting remote employees.
• Strong communication, organization, documentation, and problem-solving skills.
• Ability to work collaboratively with clinical, operational, and technical teams.

Responsibilities

• Lead, coach, and support a remote team of IT training and application support specialists.
• Oversee the design, development, and delivery of IT and healthcare application training programs.
• Support system stability, application readiness, data integrity, and compliance requirements.
• Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs.
• Maintain and improve documentation, workflows, training materials, and support procedures.
• Monitor team performance, manage schedules and assignments, and prioritize workloads.
• Promote a service-first culture focused on accountability, collaboration, and continuous improvement.
• Ensure support activities align with healthcare regulations, privacy standards, and organizational policies.

Skills

IT operations

HIPAA compliance

Healthcare apps

Remote team leadership

Training best practices

Documentation

Communication

Education

High school diploma

Job description

Revel Staffing seeks an IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. The role emphasizes hands-on leadership in healthcare IT and training excellence.

You will oversee specialists delivering training and support, ensuring data accuracy, privacy, and compliance in a fast-paced environment. This position requires strong communication and cross-functional collaboration.