Remote Healthcare IT Training & Support Supervisor

Revel Staffing; Mount Vernon (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

Revel Staffing in the United States is seeking an IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success in a healthcare IT environment.

You will oversee specialists delivering training, ensuring a consistent, professional support experience and collaboration with clinical, operational, and technical teams to maintain system stability and compliance.

Qualifications

• High school diploma or equivalent plus IT operations experience.
• Active HIPAA compliance credential/training.
• Knowledge of healthcare applications and data integrity.
• Experience leading remote teams.
• Strong communication and organizational skills.
• Ability to collaborate with clinical, operational, and technical teams.

Responsibilities

• Lead, coach, and support a remote team of IT training and application support specialists.
• Oversee the design, development, and delivery of IT and healthcare application training programs.
• Support system stability, application readiness, data integrity, and compliance requirements.
• Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs.
• Maintain and improve documentation, workflows, training materials, and support procedures.
• Monitor team performance, manage schedules and assignments, and prioritize workloads.
• Promote a service-first culture focused on accountability, collaboration, and continuous improvement.
• Ensure support activities align with healthcare regulations, privacy standards, and organizational policies.

Skills

IT operations

HIPAA compliance

Team leadership

Training program design

Remote work management

Communication

Education

High school diploma or equivalent

Job description

Revel Staffing in the United States is seeking an IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success in a healthcare IT environment.

You will oversee specialists delivering training, ensuring a consistent, professional support experience and collaboration with clinical, operational, and technical teams to maintain system stability and compliance.