Remote IT Support Supervisor - Healthcare Training

Revel Staffing; Washington; Remote; USD 70,000 - 100,000; Full time

Job summary

Revel Staffing seeks an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success in a healthcare environment.

You will oversee specialists delivering training for healthcare applications, ensuring data accuracy, privacy, and regulatory compliance while maintaining high-quality support across the organization.

Qualifications

• High school diploma or equivalent.
• At least 2 years of IT operations experience.
• Active HIPAA compliance credential/training.
• Strong knowledge of IT workflows and healthcare applications.
• Experience leading teams and supporting remote employees.
• Excellent communication and problem-solving skills.
• Ability to work with clinical, operational, and technical teams.

Responsibilities

• Lead a remote team of IT training and application support specialists.
• Design, develop, and deliver IT and healthcare application training programs.
• Support system stability, application readiness, data integrity, and compliance requirements.
• Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs.
• Maintain and improve documentation, workflows, training materials, and support procedures.
• Monitor team performance, manage schedules and assignments, and prioritize workloads.
• Promote a service-first culture focused on accountability, collaboration, and continuous improvement.
• Ensure support activities align with healthcare regulations, privacy standards, and organizational policies.

Skills

IT operations

Education

High school diploma or equivalent

Job description

Revel Staffing seeks an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success in a healthcare environment.

You will oversee specialists delivering training for healthcare applications, ensuring data accuracy, privacy, and regulatory compliance while maintaining high-quality support across the organization.