Remote IT Training & Support Lead - Healthcare

Revel Staffing; Madison (WI); Remote; USD 65,000 - 90,000; Full time

Job summary

Revel Staffing is seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success in a healthcare environment. You will oversee specialists, develop training programs, ensure data integrity and regulatory compliance, and partner with clinical and operational teams to deliver high-quality support.

This hands-on leadership role requires strong healthcare IT knowledge, training experience, and the ability to

Qualifications

• High school diploma or equivalent with 2+ years in IT operations.
• Active HIPAA compliance credential/training.
• Knowledge of healthcare applications, data integrity, and training best practices.
• Experience leading remote teams and coordinating with clinical/operational groups.

Responsibilities

• Lead and coach a remote team of IT training and application support specialists.
• Design, develop, and deliver healthcare IT training programs.
• Support system stability, readiness, data integrity, and compliance.
• Collaborate with internal leaders to align training with organizational needs.
• Maintain documentation, workflows, and training materials.
• Monitor performance, manage schedules, and prioritize workloads.

Skills

IT operations

Team leadership

Remote workforce management

HIPAA compliance

Training program design

Job description

Revel Staffing is seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success in a healthcare environment. You will oversee specialists, develop training programs, ensure data integrity and regulatory compliance, and partner with clinical and operational teams to deliver high-quality support.

This hands-on leadership role requires strong healthcare IT knowledge, training experience, and the ability to