Remote IT Training & Support Lead (Healthcare)

Revel Staffing; San Antonio (TX); Remote; USD 70,000 - 100,000; Full time

Job summary

Revel Staffing is seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success in a healthcare environment.

The role emphasizes hands-on leadership, HIPAA compliance, and the ability to design and deliver training that ensures data integrity and regulatory alignment across IT operations. You will collaborate with clinical and operational teams to maintain system stability and deliver high-quality support.

Qualifications

• High school diploma or equivalent plus at least 2 years of IT operations experience.
• Active HIPAA compliance credential/training.
• Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices.
• Experience leading teams, managing priorities, and supporting remote employees.
• Strong communication, organization, documentation, and problem-solving skills.
• Ability to work collaboratively with clinical, operational, and technical teams.

Responsibilities

• Lead, coach, and support a remote team of IT training and application support specialists
• Oversee the design, development, and delivery of IT and healthcare application training programs
• Support system stability, application readiness, data integrity, and compliance requirements
• Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
• Maintain and improve documentation, workflows, training materials, and support procedures
• Monitor team performance, manage schedules and assignments, and prioritize workloads
• Promote a service-first culture focused on accountability, collaboration, and continuous improvement
• Ensure support activities align with healthcare regulations, privacy standards, and organizational policies

Skills

IT operations

Team leadership

Training program design

Healthcare IT

Remote support

Documentation

HIPAA compliance

Job description

Revel Staffing is seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success in a healthcare environment.

The role emphasizes hands-on leadership, HIPAA compliance, and the ability to design and deliver training that ensures data integrity and regulatory alignment across IT operations. You will collaborate with clinical and operational teams to maintain system stability and deliver high-quality support.