Remote IT Support Specialist: Store Networks & Cloud

Peterson Technology Partners; Enon (OH); On-site; USD 27,552 - 33,062; Full time

Job summary

A leading technology partner is seeking a Technical Support Specialist to join their team in Enon, OH. This entry-level position requires strong communication and problem-solving skills to provide technical support for hardware and store networks. Candidates must have an Associate degree in Computer Networking or equivalent experience. The role offers a starting hourly rate between $20 and $24 based on experience and requires the ability to work various shifts in a fast-paced environment.

Qualifications

• Understanding of hardware and software store networks.
• Ability to manage multiple simultaneous connections.
• Experience in help desk roles preferred.

Responsibilities

• Provide technical support using remote tools and cloud technology.
• Manage and prioritize repair orders based on emergency.
• Monitor and resolve data packet loss and equipment issues.

Skills

Verbal communication

Technical problem-solving

Organization

Researching issues

Ability to work under pressure

Education

Associate degree in Computer Networking

2 years of related experience

Specialized training in network communication

Job description

A leading technology partner is seeking a Technical Support Specialist to join their team in Enon, OH. This entry-level position requires strong communication and problem-solving skills to provide technical support for hardware and store networks. Candidates must have an Associate degree in Computer Networking or equivalent experience. The role offers a starting hourly rate between $20 and $24 based on experience and requires the ability to work various shifts in a fast-paced environment.