Remote IT Support Specialist II for Healthcare Clinics

Akkodis; Charlotte (NC); Remote; USD 60,000 - 75,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Akkodis is seeking an IT Support Specialist II for a remote home-based role supporting 8 healthcare/urology clinic locations in NC, with initial onsite onboarding required. The candidate must be local to the Charlotte area and legally eligible to work in the U.S.

without sponsorship. Responsibilities include Tier II desktop support, troubleshooting, and assisting with AD, M365, and Intune migrations, with travel to client sites as needed.

Qualifications

• 4+ years of IT support experience.
• Windows desktop administration and troubleshooting.
• Microsoft 365 administration and support.
• Active Directory
• Hardware and software troubleshooting
• Reliable transportation and ability to travel locally

Responsibilities

• Provide Tier II desktop and end-user support
• Troubleshoot hardware, software, printer, and connectivity issues
• Support Microsoft 365, Active Directory, and Azure environments
• Maintain Windows and Mac workstations
• Assist with network troubleshooting and basic server administration
• Support ticket resolution through ConnectWise
• Participate in ongoing technology initiatives, including Intune migrations

Skills

IT support

Windows admin

Microsoft 365

Active Directory

Hardware / software troubleshooting

Travel locally

Tools

ConnectWise

Intune

Azure

Job description

Akkodis is seeking an IT Support Specialist II for a remote home-based role supporting 8 healthcare/urology clinic locations in NC, with initial onsite onboarding required. The candidate must be local to the Charlotte area and legally eligible to work in the U.S.

without sponsorship. Responsibilities include Tier II desktop support, troubleshooting, and assisting with AD, M365, and Intune migrations, with travel to client sites as needed.