Remote IT Operations Lead for Healthcare Deployments

Sodexo Group; Northern (KY); Hybrid; USD 116,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan with Matching

Job summary

Sodexo Group's Healthcare Mobilization Team is seeking a Senior Technical Support Manager to lead technology projects for new unit openings, monitor enterprise systems, and coordinate a cross-functional team. This role offers remote work near a major U.S.

airport with 30–50% travel across North America. You will drive scheduling, incident management, budgeting, and process improvements while ensuring stability and performance.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5 years management experience.
• 5 years related IT operations experience.

Responsibilities

• Lead technology projects for new unit openings.
• Own enterprise system monitoring, scheduling, and administration.
• Drive quality control, data-driven reporting, and continuous improvement.
• Oversee budgeting, staffing, and long-term efficiency.

Skills

IT operations leadership

Project management

Analytical thinking

Effective communication

Ivanti

AutoSys

Ticketing systems

Education

Bachelor's degree or equivalent experience

Tools

Ivanti

AutoSys

Ticketing systems

Job description

Sodexo Group's Healthcare Mobilization Team is seeking a Senior Technical Support Manager to lead technology projects for new unit openings, monitor enterprise systems, and coordinate a cross-functional team. This role offers remote work near a major U.S.

airport with 30–50% travel across North America. You will drive scheduling, incident management, budgeting, and process improvements while ensuring stability and performance.