Remote IT Training and Support Lead (Healthcare)

Revel Staffing; Milwaukee (WI); Remote; USD 60,000 - 90,000; Full time

Job summary

Revel Staffing seeks an experienced IT Support Supervisor to lead a remote, healthcare-focused IT training and application support team. You will guide developers, trainers, and end-user support specialists to deliver consistent, high-quality service while maintaining compliance and data integrity.

You will collaborate with clinical, operational, and technical leaders to align training initiatives with organizational goals, monitor performance, and maintain thorough documentation across programs.

Qualifications

• Two+ years in IT operations with healthcare exposure.
• Experience leading remote teams and training programs.
• Familiarity with healthcare privacy and regulatory requirements.

Responsibilities

• Lead, coach, and support a remote IT training and application support team.
• Design, develop, and deliver IT and healthcare application training programs.
• Ensure system stability, data integrity, and compliance.
• Collaborate with internal leaders and cross-functional teams.
• Maintain documentation, workflows, and training materials.
• Monitor workloads and prioritize tasks.
• Promote a service-first culture of accountability.

Skills

IT operations

Healthcare IT

Training leadership

Remote team management

Data integrity

HIPAA compliance

Documentation

Communication

Cross-functional collaboration

Education

High school diploma or equivalent

Job description

Revel Staffing seeks an experienced IT Support Supervisor to lead a remote, healthcare-focused IT training and application support team. You will guide developers, trainers, and end-user support specialists to deliver consistent, high-quality service while maintaining compliance and data integrity.

You will collaborate with clinical, operational, and technical leaders to align training initiatives with organizational goals, monitor performance, and maintain thorough documentation across programs.