Remote Invoice Delivery & Customer Service Associate

HRS Talent Solutions; Portland (OR); Remote; USD 36,000 - 39,000; Full time

Job summary

Invoice Delivery Customer Service Associate at HRS Talent Solutions works with remote billing inquiries, verifying delivery status, and updating contact details. The role clarifies that it does not involve changing charges or collecting payments.

Training on the invoice system and privacy rules is provided; you will handle private information discreetly and document outcomes for each case.

Qualifications

• No prior billing experience required.
• Training on the invoice system provided.
• Ability to read details carefully and handle private information.

Responsibilities

• Review delivery notices alongside the related invoice record.
• Compare the address used with approved contact information.
• Record reason for failed sends accurately.
• Route disputes and billing corrections to the appropriate colleague.
• Follow up on items with no confirmed delivery route.

Job description

Invoice Delivery Customer Service Associate at HRS Talent Solutions works with remote billing inquiries, verifying delivery status, and updating contact details. The role clarifies that it does not involve changing charges or collecting payments.

Training on the invoice system and privacy rules is provided; you will handle private information discreetly and document outcomes for each case.