Billing Clerk

Surestaff, LLC; Des Plaines (IL); On-site; USD 23,000 - 33,000; Full time

Job summary

Surestaff, LLC is seeking a Billing Clerk to support the billing team in delivering accurate and timely invoices according to SOPs. The role involves assisting with customer-specific invoicing requests, resolving billing issues, and maintaining professional relationships with customer accounts.

Collaboration with internal teams will help ensure billing efficiency and accuracy. The position runs Monday–Friday 8am–4:30pm with a pay rate of $20.50 per hour, offering steady daytime hours and

Qualifications

• Requires high school diploma or GED.
• Preferred: customer service experience.
• Proficient in Microsoft Office Suite.
• Experience with billing systems.

Responsibilities

• Assist in ensuring all invoices are accurate and released on time according to SOPs.
• Support customer-specific invoicing requests with the guidance of higher-level billing representatives.
• Utilize basic problem-solving and critical thinking skills to assist in resolving invoicing issues and questions.
• Aid accounts receivable, account team, and collections team on matters of delinquent accounts.
• Provide support for invoicing process improvements and initiatives.
• Maintain professional relationships with customers' Accounts Payable teams to ensure invoicing practices are aligned and current.

Skills

Prior customer service experience

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Billing systems

Job description

POSITION SUMMARY

The Billing Clerk will support the billing team by ensuring accurate and timely invoices in accordance with standard operating procedures (SOPs). This role will involve assisting with customer-specific invoicing requests, resolving billing issues, and maintaining professional relationships with customer accounts. The Associate Commercial Invoicing Representative will collaborate with various internal teams to support overall billing efficiency and accuracy.

SHIFT: Monday-Friday, 8am-4:30pm

PAY: $20.50/hr

RESPONSIBILITIES

• Assist in ensuring all invoices are accurate and released on time according to SOPs
• Support customer-specific invoicing requests with the guidance of higher-level billing representatives
• Utilize basic problem-solving and critical thinking skills to assist in resolving invoicing issues and questions
• Aid accounts receivable, account team, and collections team on matters of delinquent accounts
• Provide support for invoicing process improvements and initiatives
• Maintain professional relationships with customers' Accounts Payable teams to ensure invoicing practices are aligned and current
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required: High School Diploma or GED

Preferred:

• Prior customer service experience
• Proficient in Microsoft Office Suite of Programs
• Previous experience with billing systems

Notice Regarding the Use of Artificial Intelligence in Employment Decisions

In accordance with state mandates, we are providing this notice to inform all applicants and employees that artificial intelligence (AI) tools may be used at various stages of our employment processes. This may include recruitment, screening, hiring, promotion, or other employment-related evaluations. AI tools may assist in reviewing application materials, assessing qualifications, or supporting decision-making. These tools do not replace human judgment; rather, they are used to support consistent and efficient evaluation.