Remote Order Confirmation Specialist

HRS Talent Solutions; Milwaukee (WI); Remote; USD 32,000 - 45,000; Full time

Job summary

HRS Talent Solutions is seeking a Customer Service and Order Confirmation Assistant. This fully remote role focuses on accuracy and clear communication as orders are acknowledged and confirmed. You will verify order details, compare with the system, and send approved confirmations while recording interactions in the customer history.

No pricing changes or delivery promises beyond the system. Ideal for beginners with basic computer skills; training provided.

Qualifications

• Basic computer skills and attention to detail.
• Ability to verify order information accurately.
• Clear written communication.

Responsibilities

• Find the order using its reference number or customer details.
• Compare recorded items and quantities with the submission.
• Check the available delivery or collection information.
• Identify missing or conflicting details before confirming.
• Send approved confirmation wording through the assigned channel.
• Record the communication in the correct customer history.
• Refer requests for changes outside the routine process.
• Read customer messages and the order history to respond appropriately.
• Direct complex changes to the appropriate person.

Job description

HRS Talent Solutions is seeking a Customer Service and Order Confirmation Assistant. This fully remote role focuses on accuracy and clear communication as orders are acknowledged and confirmed. You will verify order details, compare with the system, and send approved confirmations while recording interactions in the customer history.

No pricing changes or delivery promises beyond the system. Ideal for beginners with basic computer skills; training provided.