Remote Integration Support Manager (Travel Tech/API)

RateHawk; United States; À distance; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Remote work option

MyTime Day Off

Corporate English courses

Hotel and travel service discounts

Résumé du poste

RateHawk is seeking an Integration Support Manager to join the Supplier Support team to ensure the Altbook feature runs smoothly and performs well. You will monitor booking success rates, identify supplier issues, and collaborate with suppliers to resolve technical problems and restore access when needed.

The ideal candidate has hands-on experience with API concepts, Postman, logs, and monitoring systems, plus excellent English communication with international vendors.

Qualifications

• Experience resolving integration issues with clients and vendors.
• Familiarity with API concepts and Postman usage.
• Ability to read and write technical documentation.

Responsabilités

• Support client integrations and help resolve technical issues.
• Communicate with vendors to investigate and resolve integration-related issues.
• Create and manage technical tasks for developers.
• Write and maintain technical documentation.
• Experience working with logs and troubleshooting technical issues.
• Experience working with monitoring systems.
• Understanding of API principles and how APIs work.
• Experience using Postman.
• Ability to read and write technical documentation.
• Strong communication skills with English-speaking vendors.

Connaissances

API principles

Postman

Logs & troubleshooting

Monitoring systems

Technical communication

English with vendors

Outils

Postman

Description du poste

RateHawk is seeking an Integration Support Manager to join the Supplier Support team to ensure the Altbook feature runs smoothly and performs well. You will monitor booking success rates, identify supplier issues, and collaborate with suppliers to resolve technical problems and restore access when needed.

The ideal candidate has hands-on experience with API concepts, Postman, logs, and monitoring systems, plus excellent English communication with international vendors.