Remote Integrated Absence Claims Specialist

Lincoln Financial Group; Charlotte (NC); Hybrid; USD 74,206,000 - 102,035,000; Full time

Job summary

Lincoln Financial Group is seeking an Integrated Absence Claims Specialist to manage Short-Term Disability claims and related leaves from home. You will interview claimants, review medical records, and coordinate with medical professionals to determine timely outcomes.

The role supports a fast-paced team and offers remote work with potential relocation considerations. You will complete training, collaborate with nurse case managers, and ensure accurate financial calculations while navigating

Qualifications

• High School diploma or GED.
• 1-2 years of experience in claims, leaves, or customer service.
• Strong written and verbal communication skills.
• Excellent organization skills with the ability to multi-task.
• Experience with disability and/or absence management claims.

Responsibilities

• Communicate with claimants, employers and medical professionals by phone and email to gather information on Short Term Disability and leaves.
• Collaborate with case managers and physicians to make timely claim determinations.
• Review medical records and calculate appropriate approval durations.
• Perform accurate financial calculations following company and state guidelines.

Skills

Claims experience

Communication skills

Multi-tasking

Disability claims

Education

High School diploma

Job description

Lincoln Financial Group is seeking an Integrated Absence Claims Specialist to manage Short-Term Disability claims and related leaves from home. You will interview claimants, review medical records, and coordinate with medical professionals to determine timely outcomes.

The role supports a fast-paced team and offers remote work with potential relocation considerations. You will complete training, collaborate with nurse case managers, and ensure accurate financial calculations while navigating