LTD Recertification Claims Specialist — Senior

Lincoln Financial Group; Radnor, Northern (Delaware County, KY); Hybrid; USD 59,000 - 95,000; Full time

Job summary

Lincoln Financial Group in Radnor, PA is seeking a highly motivated Long-Term Disability (LTD) Claims Specialist to join our claims organization. You will review claims, collaborate with medical professionals and other case managers to ensure timely, ethical determinations and excellent service.

The role requires 3–5 years of LTD claims experience, a High School diploma or GED, strong written and verbal communication, and the ability to adapt in a dynamic environment.

Qualifications

• 3-5 years of long term disability claims experience directly aligned to the specific responsibilities for this role.
• Strong written and verbal communication skills.
• Excellent organization skills with the ability to multi-task.
• Thrive in a constantly changing environment and adapt with confidence and awareness.

Responsibilities

• Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding Long Term Disability Claims and state and federal benefits when applicable.
• Collaborating with fellow case managers, nurse case managers, vocational case managers, and consulting physicians to make appropriate, ethical, and timely claim determinations.
• Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning throughout the life of the claim.
• Providing exceptional customer service and proactively recognizing customer needs and areas of opportunity.

Skills

Communication skills

Organization

Multi-tasking

Adaptability

Education

High School diploma or GED

Job description

Lincoln Financial Group in Radnor, PA is seeking a highly motivated Long-Term Disability (LTD) Claims Specialist to join our claims organization. You will review claims, collaborate with medical professionals and other case managers to ensure timely, ethical determinations and excellent service.

The role requires 3–5 years of LTD claims experience, a High School diploma or GED, strong written and verbal communication, and the ability to adapt in a dynamic environment.