Remote Disability Claims Case Manager

The Guardian Life Insurance Company of America; Town of Bethlehem (NY); Remote; USD 42,000 - 63,000; Full time

Job summary

Guardian Life Insurance Company of America seeks a LTD Claims Case Manager 1 to join a collaborative team. You will make accurate disability claim decisions, analyze evidence, and deliver superior service to internal and external customers.

The role supports a range of group sizes and involves coordinating with legal, investigative resources, and financial specialists. Primary location is Bethlehem, PA, with remote options and occasional travel.

Qualifications

• Four-year college degree preferred, or equivalent work/education experience.
• Excellent written and verbal communication skills.
• Ability to exercise judgement and sound decision making.
• Excellent time management and organizational skills.
• Self-motivated and able to work independently.
• Ability to analyze evidence and discrepancies.

Responsibilities

• Make accurate decisions on assigned claims and provide superior service.
• Collaborate with coworkers to broaden knowledge of complex claim handling.
• Administer claims for group sizes from small to large.
• Determine integrated income to ensure proper payments.
• Ensure all plan provisions are met throughout the claim.
• Consult with legal, investigative resources, and financial specialists.

Skills

Written communication

Verbal communication

Judgement

Time management

Independent work

Evidence analysis

Education

Four-year college degree preferred

Job description

Guardian Life Insurance Company of America seeks a LTD Claims Case Manager 1 to join a collaborative team. You will make accurate disability claim decisions, analyze evidence, and deliver superior service to internal and external customers.

The role supports a range of group sizes and involves coordinating with legal, investigative resources, and financial specialists. Primary location is Bethlehem, PA, with remote options and occasional travel.