Remote Intake Specialist: Specialty Pharmacy Enrollment

Lumicera; Lincoln (NE); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Parental leave

Holidays

401K matching

Adoption assistance

Flexible Spending Account

Remote work option

Job summary

Lumicera in Lincoln, NE is seeking an Intake Specialist I to enroll new Specialty Pharmacy patients and ensure complete patient records. The role involves collecting demographics, allergies, medication history, payer information, and documenting accurately in our dispensing software.

You will place and answer calls to patients and providers, coordinate with doctors and insurance for prior authorizations, and support the pharmacy team with efficient intake workflows while upholding regulatory

Qualifications

• High school diploma or GED
• Some college preferred
• National CPhT and/or registration/licensure required per state
• Minimum two years pharmacy support or healthcare experience
• Hours: 8am–7pm Mon–Thu and 8am–6pm Fri
• Participate in compliance program objectives
• Interact cooperatively with others

Responsibilities

• Place phone calls to new and existing Specialty Pharmacy patients
• Enroll patients into specialty services including care management, copay assistance programs, and billing information
• Answer inbound calls from patients, prescribers, and healthcare professionals
• Contact doctors to obtain necessary information
• Manage the assigned workflow queues
• Accurate documentation of information and prescription orders
• Comply with federal and state laws and uphold high ethical standards
• Other duties as assigned

Skills

Phone calls

Patient enrollment

Documentation

Communication

Team collaboration

Education

High school diploma or GED

Some college

National CPhT registration/licensure

Tools

Pharmacy dispensing software

Job description

Lumicera in Lincoln, NE is seeking an Intake Specialist I to enroll new Specialty Pharmacy patients and ensure complete patient records. The role involves collecting demographics, allergies, medication history, payer information, and documenting accurately in our dispensing software.

You will place and answer calls to patients and providers, coordinate with doctors and insurance for prior authorizations, and support the pharmacy team with efficient intake workflows while upholding regulatory