Remote Intake Specialist – Specialty Pharmacy

Lumicera; City of Albany (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off 20 days

Parental leave 4 weeks

9 paid holidays

401K match up to 5%

Adoption Assistance Program

Flexible Spending Account

Job summary

Navitus Health Solutions in Albany, NY is seeking an Intake Specialist I to enroll new Specialty Pharmacy patients and ensure complete records, including demographics, allergies, medication history, comorbidities and payer information. The role centers on placing calls to patients and providers, and translating prescription information into the dispensing system.

You will triage prior authorizations, support pharmacy operations, and perform duties akin to a pharmacy technician.

Qualifications

• High school diploma or GED
• Some college preferred
• National CPhT and/or registration/licensure required per employee’s residing state’s requirements
• Minimum two years pharmacy support experience or healthcare environment experience
• Ability to work scheduled hours; 8am–7pm Mon–Thu and 8am–6pm Fri
• Participate in compliance program objectives
• Interact cooperatively and respectfully with other employees

Responsibilities

• Place calls to new and existing Specialty Pharmacy patients
• Enroll patients into specialty services (care management, copay assistance, billing information)
• Answer inbound calls from patients, prescribers, and healthcare professionals
• Contact doctors to obtain necessary information
• Manage the assigned workflow queues
• Accurate and thorough documentation of information and prescription order setup
• Comply with federal/state laws and high ethical standards
• Other duties as assigned

Education

High school diploma or GED

Some college preferred

Job description

Navitus Health Solutions in Albany, NY is seeking an Intake Specialist I to enroll new Specialty Pharmacy patients and ensure complete records, including demographics, allergies, medication history, comorbidities and payer information. The role centers on placing calls to patients and providers, and translating prescription information into the dispensing system.

You will triage prior authorizations, support pharmacy operations, and perform duties akin to a pharmacy technician.