Remote Intake Processor — Healthcare Admin

Unitedhealthcare; Dallas (TX); Remote; USD 22,000 - 40,000; Full time

Benefits offered by this job

Benefits package

401k

Incentives

Stock purchase plan

Job summary

UnitedHealth Group is seeking a Remote Intake Associate to support a high-volume care access workflow. This national remote role lets you telecommute from anywhere in the U.S. while adhering to HIPAA privacy and security guidelines.

You will join a team focused on connecting members with the right services and ensuring a smooth intake process. Responsibilities include routing faxes, emails, voicemails and Provider Portal submissions, meeting processing targets, and maintaining quality in a

Qualifications

• High School Diploma or GED or equivalent work experience.
• Experience working remotely with minimal supervision.
• Ability to work full-time (40 hours/week) with flexible 8-hour shifts.
• Proficiency with Word, Excel and Outlook for document handling.

Responsibilities

• Process inbound documents (emails, faxes, inquiries, voicemails) with accuracy.
• Route and follow up on incomplete or misrouted submissions.
• Maintain a processing rate and quality in a high-volume queue.
• Communicate professionally with providers and internal teams.
• Ensure HIPAA privacy and security compliance.
• Work independently in a remote setting.
• Support intake across Pre-Service, Post Service, NSA Negotiation teams.

Skills

Written communication

Multitasking

Attention to detail

Education

High School Diploma / GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

UnitedHealth Group is seeking a Remote Intake Associate to support a high-volume care access workflow. This national remote role lets you telecommute from anywhere in the U.S. while adhering to HIPAA privacy and security guidelines.

You will join a team focused on connecting members with the right services and ensuring a smooth intake process. Responsibilities include routing faxes, emails, voicemails and Provider Portal submissions, meeting processing targets, and maintaining quality in a