Remote Intake Coordinator — Client Onboarding & Ops

RAFINZO Group; Atlanta (GA); Hybrid; USD 40,000 - 60,000; Full time

Job summary

RAFINZO Group is seeking a remote/hybrid Intake Coordinator to manage client intake processes and ensure seamless onboarding experiences. You will handle communication with clients and work closely with internal teams for smooth operations.

The ideal candidate will possess strong communication and organizational skills, have experience in Case Management, and be proficient in standard office software. This role requires access to wifi/internet, a smartphone, and a laptop.

Qualifications

• Access to wifi/internet, smartphone, and laptop.
• Exceptional organizational and time-management skills with attention to detail.
• Ability to work in a fast-paced environment and collaborate with a dynamic team.

Responsibilities

• Manage client intake processes and maintain accurate records.
• Coordinate case management tasks and handle communication with clients.
• Provide exceptional customer service to ensure a seamless onboarding experience.

Skills

Communication skills

Organizational skills

Time-management skills

Case Management experience

Proficiency in office software

Job description

RAFINZO Group is seeking a remote/hybrid Intake Coordinator to manage client intake processes and ensure seamless onboarding experiences. You will handle communication with clients and work closely with internal teams for smooth operations.

The ideal candidate will possess strong communication and organizational skills, have experience in Case Management, and be proficient in standard office software. This role requires access to wifi/internet, a smartphone, and a laptop.