Remote Licensed Insurance Verification Specialist

TEKsystems; Richardson (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) retirement plan

Life Insurance (Voluntary)

Short & long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

PTO / Vacation / Sick Leave

Job summary

TEKsystems has partnered with a major client to hire licensed insurance agents for a fully remote customer service opportunity, with a contract through December 31, 2026. The role in Richardson, TX focuses on renters insurance, policy servicing, billing questions, and claims support.

Daily duties include inbound calls, documentation in CRM systems, and navigating multiple applications to provide accurate information.

Qualifications

• Inbound customer calls for renters insurance and policy servicing
• Handle billing inquiries, payments, coverage questions and claims assistance
• Document customer interactions in CRM systems and navigate multiple apps

Responsibilities

• Provide accurate information and timely service to customers
• Process policy changes and servicing transactions in compliance with regulations
• Assist customers with website troubleshooting and general account support

Skills

Call center experience

Customer service

Documentation experience

License within 30 days

Tools

CRM systems

Job description

TEKsystems has partnered with a major client to hire licensed insurance agents for a fully remote customer service opportunity, with a contract through December 31, 2026. The role in Richardson, TX focuses on renters insurance, policy servicing, billing questions, and claims support.

Daily duties include inbound calls, documentation in CRM systems, and navigating multiple applications to provide accurate information.