Remote Insurance Sales & Service Pro

Jerry; Reno (NV); À distance; USD 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

401K match

Paid vacation time

Stock options

Flexible scheduling

Remote work

Equipment provided

Résumé du poste

Jerry.ai is a remote-first insurance-tech company simplifying how customers manage car and home assets. Our Customer Operations team focuses on exceptional service, product knowledge, and helping customers navigate coverage options.

We offer competitive hourly wages, a path for sales or service, and equity opportunities. Residency is restricted to specific locales, with equipment provided for remote work.

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus.
• Strong communication skills.
• Genuine friendly and positive attitude and willingness to work as a team.
• Strong work ethic.
• Strong problem solving skills.

Responsabilités

• Taking great care of our customers and identifying gaps or discounts the customer didn’t know to ask about.
• Answering inbound calls from customers shopping auto, home, motorcycle, and other policies, and from policyholders needing changes.
• Getting deep on the product and knowing the app inside out to guide customers.
• Problem solving to remove barriers between a customer and the right coverage.
• Processing service requests — vehicles, drivers, lienholders, policy documents.
• Making the product better by feeding back customer insights.

Connaissances

Customer service experience

Sales experience

Hospitality experience

Strong communication skills

Description du poste

Jerry.ai is a remote-first insurance-tech company simplifying how customers manage car and home assets. Our Customer Operations team focuses on exceptional service, product knowledge, and helping customers navigate coverage options.

We offer competitive hourly wages, a path for sales or service, and equity opportunities. Residency is restricted to specific locales, with equipment provided for remote work.