Remote Insurance Pro | Flexible Hours & Equity

Jerry; Las Vegas (NV); Remote; USD 54,443,000 - 60,174,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K match

Paid vacation

Stock options

Flexible scheduling

Remote work

P&C license paid

Job summary

Jerry.ai is a remote-first company helping customers manage car and home assets with speed and warmth. The Customer Operations team handles inquiries, policy updates, and problem solving to ensure the right coverage and a great customer experience.

We offer competitive wages, medical/dental/vision insurance, 401K match, paid vacation, stock options, and flexible schedules. Eligibility varies by role and location.

Qualifications

• Experience in customer service, sales or hospitality is a plus.
• Friendly and positive attitude with a willingness to work as a team.
• Strong work ethic and problem solving能力.
• Excellent communication skills across channels.

Responsibilities

• Take care of customers and anticipate needs beyond questions asked.
• Answer inbound calls for auto, home, and other policies and handle changes.
• Develop product knowledge to guide customers effectively.
• Identify barriers and solve problems to provide the right coverage.
• Process service requests (vehicles, drivers, lienholders, policy docs).
• Provide feedback to improve the product and customer experience.

Skills

Customer service

Sales

Hospitality

Team player

Communication

Job description

Jerry.ai is a remote-first company helping customers manage car and home assets with speed and warmth. The Customer Operations team handles inquiries, policy updates, and problem solving to ensure the right coverage and a great customer experience.

We offer competitive wages, medical/dental/vision insurance, 401K match, paid vacation, stock options, and flexible schedules. Eligibility varies by role and location.