Remote Insurance Pro - Equity & Flexible Hours

Openkrill; United States; Remote; USD 54,443,000 - 60,174,000; Full time

Benefits offered by this job

Health insurance

Stock equity

Flexible scheduling

Remote work

Job summary

Jerry.ai is seeking team members for the Customer Operations group to help customers manage their car and home assets with warmth and speed. This role blends sales and service with a deep product understanding of our app and insurance marketplace.

You will handle inbound and outbound interactions, uncover coverage gaps, assist with policy changes, and contribute feedback to improve the product. We offer remote work, competitive wages, equity, and a path to professional growth within a

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus, but not required.
• Genuinely friendly and positive attitude and willingness to work as a team.
• Strong work ethic.
• Strong problem solving skills.
• Strong communication skills.

Responsibilities

• Taking great care of our customers, catching gaps or discounts they qualify for.
• Answering inbound calls from customers shopping auto, home, motorcycle, and other policies.
• Getting deep on the product with a large panel of insurance companies.
• Problem solving to remove barriers between a customer and the right coverage.
• Processing service requests — vehicles, drivers, lienholders, policy documents.
• Contributing feedback to help ship improvements to the product.

Skills

Customer service

Sales

Hospitality

Strong communication

Problem solving

Job description

Jerry.ai is seeking team members for the Customer Operations group to help customers manage their car and home assets with warmth and speed. This role blends sales and service with a deep product understanding of our app and insurance marketplace.

You will handle inbound and outbound interactions, uncover coverage gaps, assist with policy changes, and contribute feedback to improve the product. We offer remote work, competitive wages, equity, and a path to professional growth within a