Remote Insurance Operations Analyst I

DXC Technology Company; Nashville (TN); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Laptop provided

Remote work

Flexible schedule

Job summary

DXC Technology Company seeks a remote US Customer Service professional to support annuity contract holders, respond to policy inquiries, and process related transactions. This role emphasizes accurate information delivery and customer relationship building.

Requires 2 years of life insurance experience, elite service skills, and a strong understanding of insurance products. Training and compliance with pre-employment checks are part of the onboarding process.

Qualifications

• High school diploma required.
• 2 years of Life Insurance and Annuities experience.
• Elite customer service experience is required.
• Understanding of insurance products and admin processes.

Responsibilities

• Provide service to annuity contract holders by responding to written requests.
• Research and respond to options on policy provisions, values and procedures.
• Process transactions and refer requests for policy modifications.
• Access multiple electronic systems to provide complete response.
• Strengthen the relationship between customers and our insurance clients.
• Support special campaigns and maintain professional service skills.

Skills

Excellent communication

Teamwork

Strong organizational skills

Stress management

Analytical skills

Education

High school diploma

Tools

Computer skills

Job description

DXC Technology Company seeks a remote US Customer Service professional to support annuity contract holders, respond to policy inquiries, and process related transactions. This role emphasizes accurate information delivery and customer relationship building.

Requires 2 years of life insurance experience, elite service skills, and a strong understanding of insurance products. Training and compliance with pre-employment checks are part of the onboarding process.