Remote Insurance Customer Care Specialist

MCI; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement savings programs

Career growth opportunities

Job summary

MCI is seeking a Remote Customer Service Representative to join their team in Nashville, TN. In this role, you will handle customer inquiries and assist with product selection and service solutions. The position is ideal for career starters looking for advancement opportunities.

Qualifications include being at least 18 years old, having a high school diploma, and possessing strong communication and organizational skills. Competitive compensation and benefits are offered.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Type swiftly and accurately (20+ words per minute).
• Basic understanding of Windows operating system.
• Strong conflict resolution, problem-solving, and negotiation skills.

Responsibilities

• Handle inbound and outbound contacts professionally.
• Answer customer questions and sell products and services.
• Listen to customers and resolve issues.
• Document and process customer orders in systems.
• Maintain attendance and work schedule.

Skills

Organizational skills

Communication skills

Conflict resolution

Customer service orientation

Problem-solving skills

Multi-tasking

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is seeking a Remote Customer Service Representative to join their team in Nashville, TN. In this role, you will handle customer inquiries and assist with product selection and service solutions. The position is ideal for career starters looking for advancement opportunities.

Qualifications include being at least 18 years old, having a high school diploma, and possessing strong communication and organizational skills. Competitive compensation and benefits are offered.