Remote Insurance Customer Care Advocate

Tailored Management; Rhode Island; Hybrid; USD 26.174 - 27.552; Vollzeit

Benefits dieser Stelle

Medical insurance

Vision insurance

Zusammenfassung

A leading staffing company is seeking a Customer Care Advocate in Warwick, RI. This entry-level role involves providing exceptional customer service through inbound calls, assisting policyholders with account access, and ensuring a seamless experience. The position offers primarily remote work post-training, with mandatory onsite training for seven weeks. Candidates must have 1-2 years of customer service experience, communicate professionally, and be available for various shifts. Competitive pay rate of $20.00/hour is offered, along with benefits including medical and vision insurance.

Qualifikationen

• 1-2 years of experience in customer service, preferably in a call center or retail environment.
• Ability to work remotely and handle multiple systems.
• Empathetic and professional communication skills.

Aufgaben

• Provide exceptional customer service while fostering positive relationships.
• Respond to inbound calls regarding insurance policies and account access.
• Research and resolve inquiries using various systems.

Kenntnisse

Customer service experience

Technical confidence

Multitasking abilities

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

A leading staffing company is seeking a Customer Care Advocate in Warwick, RI. This entry-level role involves providing exceptional customer service through inbound calls, assisting policyholders with account access, and ensuring a seamless experience. The position offers primarily remote work post-training, with mandatory onsite training for seven weeks. Candidates must have 1-2 years of customer service experience, communicate professionally, and be available for various shifts. Competitive pay rate of $20.00/hour is offered, along with benefits including medical and vision insurance.