Remote Insurance Support Specialist

NTT DATA, Inc.; Wichita (KS); Remote; USD 21,352; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k program with company match

Paid time off

Job summary

A leading technology services provider is seeking a Customer Service Associate to provide front-line support. This role requires strong communication skills and prior experience in customer service, ideally within the insurance sector. Flexibility in working hours is needed, with a pay of $15.50/hr. Candidates must have a professional workspace for remote work and meet specific technology requirements.

Qualifications

• 6 months experience in an office environment.
• 6 months experience using a computer with Microsoft Windows.
• 6 months of work from home experience.

Responsibilities

• Field between 75 to 100 calls per day.
• Provide front-line phone customer service to policyholders.
• Collaborate with management to proactively address service issues.

Skills

Attention to detail

Communication skills

Customer service experience

Education

High school diploma or GED

Tools

Microsoft Windows PC applications

Job description

A leading technology services provider is seeking a Customer Service Associate to provide front-line support. This role requires strong communication skills and prior experience in customer service, ideally within the insurance sector. Flexibility in working hours is needed, with a pay of $15.50/hr. Candidates must have a professional workspace for remote work and meet specific technology requirements.