Remote Insurance Customer Advocate & Retention Specialist

Arsenault; Dallas (TX); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Opportunity for career growth

Training and development in insurance

Job summary

A Global Insurance Company is seeking a Customer Service Representative for a remote role. You will deliver exceptional service to group insurance clients, handle inbound and outbound calls, and support customer retention. Candidates should have at least 1 year of experience and a high school diploma, with proficiency in MS Office and strong communication skills. This position offers a chance to gain valuable insurance industry experience and be part of a passionate team.

Qualifications

• 1+ years of experience in the customer service industry.
• Strong written and verbal communication skills.
• Ability to meet strict deadlines and work in a team environment.

Responsibilities

• Deliver outstanding customer service through telephony.
• Handle inbound and outbound customer queries professionally.
• Proactively identify process improvements in the call center.

Skills

Customer service skills

Verbal communication

Written communication

Analytical skills

MS Office proficiency

Education

High school diploma

Job description

A Global Insurance Company is seeking a Customer Service Representative for a remote role. You will deliver exceptional service to group insurance clients, handle inbound and outbound calls, and support customer retention. Candidates should have at least 1 year of experience and a high school diploma, with proficiency in MS Office and strong communication skills. This position offers a chance to gain valuable insurance industry experience and be part of a passionate team.